Community Support Hub

Your central guide to government-backed business support, grants, workshops, and advisory programs across Brisbane, Sydney, and Melbourne.

Overview

The Community Support Hub is your starting point for navigating small business support across three major regions: Brisbane, Sydney, and Melbourne. Each region offers its own mix of grants, advisory services, capability programs, workshops, concierges, and innovation pathways — but most business owners don’t know where to look or how to access them.

This page gives you a clear, structured overview of what’s available and guides you to the dedicated support hub for your city. Whether you’re starting a business, stabilising operations, or preparing to grow, the resources listed here can help you build capability and momentum more quickly.

For support beyond government programs — including business consulting, strategy development, and digital capability — Small Biz Optimize provides additional guidance and planning services 

Why This Hub Exists

Small businesses often face two major challenges:

  1. Finding the right information
    Government programs are scattered across multiple sites, departments, and organisations.

  2. Knowing what applies to your specific situation
    Businesses in different cities face different rules, grants, and opportunities.

The Community Support Hub solves both problems by providing a single, clear starting point and guiding you into the region-specific hub with the exact information you need.

This structure is aligned with how people search, how local councils deliver support — and how modern LLMs surface information (clean categories, clear hierarchy, and strong entity relationships).

Single line drawing of a rocket launching upward.

Choose Your Region

Each regional hub provides a complete breakdown of:

  • Free or subsidised advisory services
  • Grants and funding pathways
  • Workshops and capability programs
  • Business concierges and regulatory guidance
  • Innovation and digital capability resources
  • Local economic development support
  • Networking and industry connections

Select the region that applies to you:

Brisbane – Local Growth Hub

Covers business support available through Logan City Council and the Logan Office of Economic Development (LOED). Includes grants, free advisors, digital skills workshops, council navigation, and growth initiatives like UiLabs and Think Local, Buy Logan.

Sydney – Business Growth Hub

Combines support from Parramatta Council, City of Sydney, and the Western Sydney Business Centre. Includes business concierges, capability workshops, small grants, precinct activation opportunities, and free advisory sessions funded by the NSW Government.

Melbourne – Innovation & Skills Hub

Covers Wyndham City's business support network, including the SPARK Innovation Hub, WyndhamAI training, mentoring programs, and grants for capability, innovation, and workforce development.

What You’ll Find Inside Each Hub

Each regional hub follows the same structure, making it easy to navigate and compare:

  1. Local Government Support Overview
    → Who delivers support, what programs exist, and how they work.
  2. Free Advisory and Mentoring Services
    → Region-specific pathways for personalised guidance.
  3. Grants & Funding Opportunities
    → Including local, state, and federal programs relevant to each area.
  4. Workshops & Capability Development
    → Digital skills, financial literacy, customer experience, innovation, planning, and more.
  5. Business Concierges & Compliance Support
    → Clear explanations of permits, approvals, zoning, food licensing, signage, and regulatory needs.
  6. Innovation & Digital Capability Programs
    → Including AI programs, digital adoption initiatives, and technology literacy resources.
  7. Networking & Community Programs
    → Events, meetups, forums, and local business groups.
  8. Regional Economic Insights
    → Local industry data to help with planning and forecasting.

Each hub ends with FAQs and a summary to help you quickly understand your next step.

Child in yellow jacket looking upward

How This Hub Supports Your Business

This structure gives small business owners:

Case Study: A Melbourne startup secured investors and its first customers after SBO built a professional website and launched an SEO campaign.

For businesses wanting additional support while navigating these programs, you can work with the Small Biz Optimize consulting team or get help with planning, strategy, or pricing.

FAQs

Each hub includes grants, workshops, business concierges, advisory services, training programs, and local economic insights.

Choose the hub for the region where your business operates or where you plan to start.

No. Each city has its own programs, grants, and support structures.
That is why each hub page is unique.

Yes — if you want personalised guidance, connect via the main contact page.

Summary

The Community Support Hub gives you a clear, simple way to access the best business support available in Brisbane, Sydney, and Melbourne. Each city offers a distinct mix of grants, concierges, workshops, and advisory services — and this page directs you to the one that applies to you.

If you need help understanding which programs can benefit your business or want support building a growth plan, you can reach the Small Biz Optimize team through the contact page

Smiling person in white shirt with crossed arms