Small Biz Optimize
Last updated: 25 December 2025
Small Biz Optimize (“SBO”, “we”, “us”, “our”) respects your privacy and is committed to
protecting your personal information. This Privacy Policy explains how we collect, use, store, and
protect information when you interact with our website, services, and consultations.
1. Information We Collect
We may collect the following information when you interact with SBO:
Personal Information
- Full name
- Email address
- Phone number
- Business name
- Website or social media links
Consultation & Business Information
- Information you submit via forms or uploads
- High-level business details shared during consultations
Please do not submit sensitive information, such as passwords, full financial records, identification documents, or confidential customer data.
2. How We Use Your Information
We use your information to:
- Respond to enquiries and consultation requests
- Schedule and deliver consultations
- Provide strategic business guidance
- Send confirmations, invoices, and follow-ups
- Improve our services and internal processes
We do not sell, rent, or trade your personal information.
3. File Uploads & Data Handling
- Uploaded files are optional and limited to business-relevant material
- Files are stored securely within Google Workspace
- Access is restricted to authorised SBO team members
- SBO is progressively introducing internal automation and CRM systems
4. Cookies & Website Analytics
Our website may use cookies and analytics tools to:
- Understand site usage and performance
- Improve content clarity and user experience
These tools do not personally identify you.
5. Disclosure to Third Parties
We only share information when:
- You have given explicit consent
- Required by law
- Necessary to deliver a service you requested (e.g. invoicing tools)
6. Data Security
We take reasonable steps to protect your information from:
- Unauthorised access
- Misuse or loss
- Disclosure or alteration
No online system is 100% secure, but we actively follow best-practice safeguards.
7. Access & Correction
You may request access to or correction of your personal information by contacting us at:
📩 info@smallbizoptimize.com
8. Jurisdiction
This Privacy Policy is governed by the laws of Queensland, Australia.
9. Contact Us
